FAQs Page

How do I return a product?
Email Us at care@navnera.in your order no, invoice scanned copy with all product details.

When I return my order, will I get refund for COD charges as well?
If you found any problem with your product, then you can easily return the product. COD charges cannot be refunded.
Where do I return my product?
Email us at care@navnera.in with full details of product order id, invoice no and scanned copy of invoice along with product description with reason.
How will I receive my Refund?
Navnera will return your money in a day.
How long will the return process take?
Our return process usually takes 5 days. Product altered will be made on the basis of accessibility of that thing on the site.
What payment methods do you accept?
You may use Net Banking, Credit Card, Debit Card to purchase Navnera First subscription. However, Cash on Delivery cannot be used to purchase in Navnera.in
Is it safe to shop online using my Debit card or Credit Card?
Yes, it is safe to shop online using my Debit card or Credit Card
What is the process for Cash on Delivery (COD) purchase?
If you chose cash on delivery on Navnera.in, the product will be shipped to your place and once it reaches, you will get a call from courier guys informing about the arrival of the product. You have to hand over the cash to the courier guy, they will in turn handover the product to you.